Privacy Policy

1. What personal data we collect

We may collect and process the following personal data when you use our website or services:

Identity data (name, contact details)
Contact data (email address, phone number, postal address)
Technical data (IP address, browser type, device information, cookies)
Usage data (how you use our website/services)
Marketing and communication preferences

2. How we collect your data

Directly from you (when you fill in forms or contact us)
Automatically (through cookies, analytics tools, and server logs)

3. How we use your personal data

We only use your personal data when the law allows us to. Common uses include:

To provide our services
To manage our relationship with you (e.g. updates, responding to enquiries)
To process payments and prevent fraud
To improve our website and customer experience
To send you marketing communications (where you have consented)

4. Legal bases for processing

We rely on the following lawful bases under UK GDPR:

Contract – when processing is necessary to provide our services.
Consent – where you have given clear consent (e.g. marketing emails).
Legal obligation – where we must comply with legal or regulatory requirements.
Legitimate interests – for running our business and improving our services, provided your rights are not overridden.

5. Sharing your data

We may share your personal data with:

Service providers (e.g. IT, hosting, analytics)
Professional advisers (e.g. accountants, legal services)
Regulators and authorities, if required by law

We do not sell your personal data.

6. International transfers

If we transfer your data outside the UK, we will ensure appropriate safeguards are in place (such as standard contractual clauses or adequacy regulations).

7. Data retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing based on legitimate interests
Request restriction of processing
Request transfer of your data (data portability)
Withdraw consent at any time (for consent-based processing)

You can exercise these rights by contacting us here. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

9. Cookies

Our website uses cookies to ensure proper functionality and improve your experience. Below is a brief overview of the cookies we use and how you can manage them.

What are cookies? Cookies are small text files stored on your device when you visit a site. They help the site to operate securely and remember your settings.

We use essential cookies provided by Wix to support: Security and fraud protection, Site functionality and user sessions, Performance and system monitoring. These cookies are strictly necessary and are used automatically - you don’t need to accept them explicitly.

We also use Google Analytics ands provide a cookie consent banner that blocks non-essential cookies until you accept them. You can accept, reject, or customise your cookie choices via the banner. You can also control or delete cookies using your browser settings.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with the updated “last updated” date.

11. Contact

If you have any questions about this policy or how we use your data, please contact us here.

Last updated: 20th August 2025

Classhouse Property Limited (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This privacy policy explains what information we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.